Generative AI Tools - Zoom Phone & Video - Accessibility, Privacy, & Security
Image
![Zoom logo, a video camera on a blue button](/system/files/styles/small/private/2024-01/Zoom-logo-square.png?h=fbf7a813&itok=uao7zE_l&__=1705164889)
Summary
- Amherst College campus resource with a contract, which has had accessibility, privacy, and security review
- Meets Amherst College's set standards for security, privacy, and incident response
- Accessible for keyboard use and with screen reader assistive technologies, many accessibility features and options, including captions and transcripts
Content Ownership
- Amherst College's contract with Zoom stipulates that Amherst College maintains ownership of all customer data and customer content.
- Zoom agrees to return or destroy Amherst College information and data within 30 days of contract termination and upon written request.
Privacy Policy
- Link to Zoom's privacy policy
- Third-party access to data and information is limited to that which is required to provide components of the communication service
- Amherst College Zoom accounts are set by default to "Do not sell/share my personal information," and cookie preferences are set to allow only those that are necessary to provide contracted services.
- Zoom does not use meeting, webinar, or messaging content or any content generated or shared as part of other collaborative features for any marketing or promotion.
Digital Accessibility
- Link to Zoom's accessibility statement, documentation, and features information
- Zoom's phone and video platforms conform to the WCAG 2. 1 AA and revised Section 508 standards and allow for keyboard-only navigation and use with screen reader assistive technology.
- Zoom products have a number of accessibility features and options, including high-quality auto-generated captions and live transcripts, the capability for creating manual captions and using third-party captioning services such as Otter.ai and CART, a variety of flexible display options, voicemail transcription, and the ability to use one's own preferred device for phone service so that one can use a phone or other device set-up with accessibility features enabled.
Response to & Policy for Security Incidents
- Amherst College's contract with Zoom provides requirements for the security incident response notice and process, including providing Zoom contact information for the IT personnel to notify.